Nassau County Computer Woes: Hallmark Abstract Service Clients Come First!

By | October 8, 2015

Why does it seem that when government undertakes a project, actual implementation is very often an issue?

There is an old saying that many in business and in life adhere to that says ‘go along to get along’!

In other words regardless of the situation or problem one will ‘conform in order to have acceptance and security.’

But, at the same time there’s also another old saying, this one by Winston Churchill, that goes ‘You have enemies? Good. That means you’ve stood up for something, sometime in your life.’

I bring this quote up in the context of an article written here a few days ago concerning what had been the less than stellar implementation of a new computer system at the Nassau County, Long Island Clerk’s office (Nassau County Technology Blues – The Public Versus The Private Sector!).

Not that we have enemies of course, but conventional wisdom says that it’s typically not a great idea to rub the powers that be the wrong way. In this particular case I speak of Nassau County government.

That said, to our way of thinking the only issue that matters is getting information on a timely basis that will provide our clients with the ability to complete their transactions!

At the time of my article little had been written on the subject of the County computer system but now Long Island Business News columnist David Winzelberg has a column out titled ‘Nassau computer upgrade poses obstacles for title examiners‘ that offers a more in-depth examination of the problem.

And our quote in the article clearly describes the way in which we view our business…

Michael Haltman of Jericho-based Hallmark Abstract Service said the problem is acute, with data access limited.

“The quality of service and accuracy of information for our clients’ transactions is paramount,” Haltman said. “Anything that throws up a roadblock is unacceptable.

We will continue to update the issue as new developments warrant.

Michael Haltman is President of Hallmark Abstract Service in New York. He can be reached at mhaltman@HallmarkAbstractLLC.com

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