Employee Relations: You Had Me At Hello!

By | October 9, 2014

We’ve all been there at some point in our careers.

We walk into the office first thing in the morning, pass a manager, owner or supervisor, and receive what can only be described as a tepid if not a non-existent greeting.

Naturally as per human nature, rather than assume that they are just having a bad day or are focused on a problem that needs an immediate solution, our minds might go instead to more diabolical reasons for the demeanor such as an impeding loss of our job or some aspect of our responsibilities done wrong.

From The Manager’s Diary are some tips for fostering a good work environment and a positive relationship with the people who work for you!

We live in stressful business environments that have a bias for focusing on the problems (and solving them) and not always focusing on the positive. For that reason it’s important for any leader to never miss an opportunity to put in a good word when they can. But it doesn’t always have to be compliments and accolades. Sometimes simple courtesy can have a similar effect. How often have you walked by someone and not said “Hello” or “Good morning?” If you’re anything like me it depends on how preoccupied I am with the latest task. Do you think that they thought you were having a good day? Did it make them feel like telling you something? This simple courtesy can have an enormous impact on how you are perceived, and by way of that, whether you fostering a positive workplace.

You’re engaging – The very definition of engagement is communicating and you’re starting that ball rolling by initiating the first contact. Furthermore, in an environment where it may be common for busy people to forego this formality, you are telling the person that you are available to speak further.

You’re attentive – Not distracted, not preoccupied and not dismissive. You’re interested in the other person right from the beginning.

You’re positive – Again, negative people don’t say “hello” nearly as much. If you say it every time then you must always be having a good day.

You’re confident – For some it is intimidating to initiate contact with superiors or even peers and subordinates, but if you do they will perceive that as confidence as well as all of the above.

All of the above opens you up to new opportunities and new knowledge quicker than if you keep quiet and head back to your desk. Double your number of “hellos” and you’ll double all sorts of things: the information you receive, your number of acquaintances, the number of responsibilities you are given and the positive goodwill you bring to any issue. There really is next to no downside.

So say “hello” to a better career and more positive workplace, you’ll be glad you did.

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Written by Michael Haltman, President of Hallmark Abstract Service, New York.

HAS is a provider of title insurance in New York State for residential and commercial real estate transactions specializing in the areas of New York City, Long Island and Westchester.

Remember that you have the right to choose your own title company (click here to learn more)!

If you have any questions you can reach Michael by email at mhaltman@hallmarkabstractllc.com.

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